Everything begins and ends with results. And we measure those results with our daily, weekly, monthly, quarterly and annual metrics. Every week, without fail, we look at the metrics. We all know the metrics and for good reason. This is our heartbeat. We know what we have to do each day, we know where we’re going and we know how close we are to our goals. Before we make any decision or investment we ask, what are the metrics?

Failure doesn’t define us. Success doesn’t make us complacent. When we set a course of action, we keep moving forward until we succeed. We understand there are many stumbles, roadblocks, obstacles and challenges along the way. But together we’re there to encourage, cajole, pep up and make each other laugh as we go through the journey.

We have a zero tolerance policy on being a douchebag. There’s never any situation where the workplace needs to be stressful or where people should be made to feel stupid, worthless or unappreciated. That’s why we won’t tolerate anyone being a “D”. And that means anyone – client, team member or supplier. If they’re a dick, they’re out.

We don’t do what we do for the money, but we deeply understand the importance of keeping an eye on the pennies. We track every penny and share everything. We understand the path to the highest level of creativity doesn’t come from holding onto ideas. Ideas need to be taken from the mind and implemented, played with, discussed and expressed before they can be truly useful. That’s why we know sharing everything is the best way to express those ideas and bring them to life. We’re also our customers’ trusted advisors; they trust us with the truth. That’s why we don’t hold back ANYTHING. If it’s not working, they know. If it won’t work, we tell them.